This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our services. We only use your information to process your order and transactions, personalize your customer experience and for our customer service to reach out to you if there is an issue.
What personal data do we collect and when?
To fulfill your order, you must provide us with certain information. You may be asked to enter the name, email address, billing, and delivery address, phone number, and credit card information, as appropriate. We will also see all the details of the product that you’re ordering. You may also choose to provide us with additional personal information (shipping address changes, product customizing info and etc.) if you contact us directly.
How do we use your data?
We mainly use your data to provide our services and warranties to you. The email address you provide for order processing may be used to send information about order progress and updates, and also to contact you if there will be an issue with your order.
What is the legal ground for processing your personal data?
The processing of your personal data is necessary for time resistance to fulfill the service and deliver the order to you. Also, your data will be used if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law.
Also to be compliant with the Seller Policy and Terms of Use. We use your information as necessary to comply with our obligations under the Seller Policy and Terms of Use.
Sharing data with third parties
We do not sell, trade, or otherwise transfer to outside parties, personal or customer-identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, as long as those parties have confirmed that they apply appropriate data protection and security control, and use your personal data only to provide certain services (such as shipping). In order to make certain services available to you or to help us better understand your preference, we have partnered with certain trusted third parties, such as shipping providers. We share data with:
• UPS logistics company – to ship your order fast and ensure the best customer experience.
• Stripe Payments and Paypal services – to securely process your payment.
• Our legal and other professional advisers, accountants, and auditors.
• Business transfers. If we sell or merge the business, we may disclose your information as part of that transaction, only to the extent permitted by law.
• Government bodies – to comply with our legal obligations.
*Customer information will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, other than for the purpose of delivering the purchased product or service requested.
We ensure the absolute safety of all your personal data and information such as credit card details or social security numbers. Your information will not be stored on our servers after a transaction has been successfully completed.
How long do we keep your data?
We will not save your data for longer than necessary for the purposes set out in this Privacy Policy. Different retention periods apply for different types of information. In summary, various laws, accounting and regulatory requirements applicable to us require us to retain certain data (your full name and address only) for specific amounts of time in the form of an invoice. We will not keep your data for longer than is necessary for the purposes for which we collect them.
If transferring personal information outside of Europe, how the transfer will be handled?
We may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, we may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If we are deemed to transfer information about you outside of the EU, we rely on Privacy Shield as the legal basis for the transfer, as Google Cloud is Privacy Shield certified.
Your rights
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. You have the following rights:
• The right to be informed about our processing of your personal data which is the aim of this Notice.
• The right to access the personal data we hold about you at any time.
• The right to portability – to have your personal data provided to you by us in a structured, commonly used, and machine-readable format and transferred to you or to another party. This only includes the personal data you have submitted to us.
• The right to rectification – to ask us to update and correct any out-of-date or incorrect personal data that we hold about you. If you have are a registered member you can edit your personal data in your account.
• The right to erasure – you can ask to delete any personal data processed by Time Resistance, except if you have an ongoing matter with our Customer Service; open order which has not been shipped; your credit application has been rejected within the last three months. Also if you have made any purchase your personal data (name and address only) will be safely kept in the legal government bodies in the form of an invoice.
• The right to object to the processing of your personal data and/ or to withdraw any consent you have given us and to opt out of any marketing communications that we may send you.
• The right to restriction – to prevent any data processing that is likely to cause damage or distress to you or anyone else.
If you wish to exercise any of the above rights, you can always contact us by email at contact@youthfulbag.com
Changes To This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
By using our shop, you consent to our privacy policy.
If there are any questions regarding this privacy policy or terms and conditions, you may contact us at any time:
• By contacting us via Facebook / Instagram / Pinterest
• By email info contact@youthfulbag.com